Categories
virtual events

How To Decide If A Hybrid Holiday Party Is the Best Idea For Your Team

If your company is planning a holiday party this year, one of the first questions you will face is whether to host it online or as a traditional in-person celebration. But why not offer both in one experience?

That’s right, we’re talking about a hybrid workplace holiday party. The ultimate way to provide your team total autonomy in how they celebrate the holiday season with their colleagues, either online or in-person. 

A hybrid holiday party could be a great choice for your team, but there are unique hurdles and considerations involved when planning any sort of hybrid gathering. 

To help expedite your holiday party planning, let’s explore if a hybrid holiday party is right for your team and our tips for hosting a hybrid party will delight everyone. 

How To Decide If You Should Host a Hybrid Holiday Party 

What is the true purpose of a company holiday party? To celebrate your team, of course.

Your team members and their preferences should be top-of-mind throughout every step of your holiday party planning. A hybrid party could give them the much-needed freedom of choice for how to engage in the festivities. This is even more important if your company has a number of geographically dispersed locations that usually didn’t get to celebrate the end of the year together.

To understand if a hybrid holiday party is a good option for your team, we recommend you directly ask them. Gauge whether they are interested in a remote company holiday party, if they’d rather celebrate the season from the comfort of your office, or if they are flexible for either option. Also, check on their preferred activities during a holiday party in their preferred format. 

Beyond your team preferences, the following considerations will also impact whether a hybrid holiday party is a good fit for your company. Of course, these questions are also valid when planning a virtual holiday party, but they are amplified in hybrid settings:

  • How geographically dispersed is your team? You need to find a time that works for your whole team to meet, which could be difficult if your team spans multiple time zones.
  • Will in-person attendees drop out on the day of? Unforeseen circumstances like extreme weather or individual team member needs could lead to last-minute cancellations for the in-person event. 
  • What is your holiday party budget? Virtual parties can be more affordable than an in-person equivalent, especially if your team is known to host extravagant parties at exclusive (and expensive to book) locations. 

3 Tips for Hosting a Hybrid Holiday Party for Work

If your team decides that a hybrid holiday party will best fulfill everyone’s needs and work within your budget, there are a few planning considerations to be aware of.

First, familiarize yourself with the steps for planning an engaging virtual holiday party, which we detailed recently on the blog. Then, follow these best practices to ensure you plan a hybrid party that creates a cohesive and fun experience for everyone

Create a Seamless In-Person and Virtual Experience

The worst way to plan a hybrid party is to prioritize the in-person experience and simply add an option for people to stream the experience—leaving them to sit and stare at their screen as the in-person guests mix and mingle.

Everyone at your holiday party should have the same activities and opportunities, regardless of how they choose to join. This starts with your lineup of activities, and we share 10 workplace holiday party games great for a virtual or hybrid holiday party

Further build this sense of cohesion by replicating your in-person experiences for an online setting. If you plan to serve food and drink at your party, mail your virtual guests gift cards to acquire their own snacks. Or, send them goodies beforehand. If you have a photo booth at your event, consider creating custom webcam backgrounds to replicate a photo booth experience for your virtual guests. 

Designate a Delegate for Virtual Guests

For your hybrid holiday party to work, you need at least one on-site team member dedicated to engaging with the virtual attendees and ensuring they feel part of the experience. This person can monitor for messages from the remote attendees, help them overcome any communication difficulties, and grab the attention of the in-person group when needed.

The delegate will also be vital in helping orchestrate any of the games or activities you choose to participate in. 

Create Breakout Spaces to Mingle

At a traditional in-person holiday party, your team members often flock to small group conversations that they casually hop in and out of at their leisure. At a hybrid party, you do not want your in-person attendees to completely ignore your virtual guests.

In your virtual event platform, create breakout rooms with conversation prompts and others with room themes for your virtual attendees to join. Then, set up a few laptops and webcams throughout your event space for the in-person guests to come up to, chat with the virtual guests, and move through the computers over the course of the event. Again, your virtual guest delegate will be helpful to encourage the in-person guests to engage with the virtual attendees.

Hybrid Event Technology Enables Fulfilling Holiday Parties

We expect many teams will explore hybrid workplace and personal celebrations this year, be it a hybrid Christmas party, Kwanzaa celebration, or general holiday shindig. These event planners will need to overcome an unfamiliar set of challenges, but the fact is that the future of work is hybrid. And the future of celebrations will likely be hybrid, too.

By hosting a hybrid holiday party, your team can learn how to best overcome the hurdles of these gatherings and build a foundation to plan all of your workplace gatherings in 2022.

One of the essential ways to enable a successful hybrid event is to invest in technology that was created with your team’s experience in mind. Social hour was built to enable genuine engagement, with the features and capabilities your team needs to host a successful workplace party.

Learn more about what makes Social hour the ideal platform for virtual workplace holiday parties and try it out for free today.

Categories
virtual trade show

9 Elements of a Successful Virtual Trade Show Agenda [via Social hour]

This post originally appeared on the Social hour blog.

How does your trade association plan to make up for lost revenues from the cancellation or postponement of your in-person events?

Online industry trade show events have been vital in keeping communities connected since the onset of COVID-19, providing innovative ways for attendees and exhibitors to engage through virtual event platforms. Capabilities like live demos, exhibition halls with virtual booths, and robust chat functions can effectively replicate many beloved aspects of in-person events.

Despite the potential of virtual trade shows, however, nearly nine in ten industry trade professionals (86%) are still challenged with transitioning an in-person event to a virtual setting—which is understandable, given that many teams just started exploring virtual events within this last year.  

To accelerate your event planning, we recommend you set goals for your upcoming virtual trade show and then craft an agenda to fulfill those needs. Let’s explore how to build an engaging online trade show schedule that creates meaningful opportunities for your attendees, exhibitors, sponsors, and other partners. 

9 Online Industry Trade Show Agenda Activities

After reviewing recent and upcoming conferences from the American Society of Association Executives, Michigan Society of Association Executives, Colorado Society of Association Executives, and countless others, these are the must-include agenda items for your next virtual industry association trade show:

  • Board meeting: Your association board should meet during your conference. Most associations host this meeting on the first morning of their conference or shortly after the main conference wraps. 
  • Vendor demos/Exhibition Hall/Solutions Lounge: Your attendees need dedicated spaces to engage with your event exhibitors and partners. Enable exhibitors to showcase their solutions to your attendees in a virtual exhibition hall or vendor demo space. Offer an opportunity for Q&A, live demos, and hands-on learning to ensure exhibitors and sponsors see plenty of virtual foot traffic. 
  • Awards recognition: Host an awards ceremony that celebrates your trade show or industry association community (if relevant). These award ceremonies are an opportunity to spotlight members of your community and recognize them for their strides in your field or their dedication to your group. 
  • Express talks/Speed networking sessions/Short breakouts: Not all conference sessions should keep all conference-goers captive for an hour. Instead, offer breakout sessions of varying lengths for your attendees to dive into niche topics of interest that complement your overarching event theme. These smaller-group breakouts are perfect opportunities for attendees to mix and mingle in a more intimate setting than the conference keynotes. Offer two or three concurrent breakout sessions at a time to increase the diversity of your speaker roster and thoroughly explore the topics your audience cares about.   
  • Roundtable sessions: Gather a diverse roster of speakers to lead smaller group discussions on topics of interest to your attendees. Each speaker should have a unique element they can lend to the conversation—including the title or level of the speaker, their industry, or their specific experience with the topic—to support a well-rounded conversation. 
  • Lunchtime sessions or opportunities: Every minute of your conference should include some way to delight your attendees—and that includes lunch. Coordinate group conversations, 1:1 meetups, or informal lunch-and-learn sessions that attendees can join during lunch. Consider hosting a purely entertainment-focused activity, like a cooking demo, comedian set, or short film screening if your budget allows.  
  • 1:1s by appointment: Carve time from your agenda to coordinate one-on-one meetings with attendees, exhibitors, and other event partners. Attendees should be able to make appointments throughout your conference, not just in small exhibit hall break windows. Some attendees won’t mind missing a session to meet with a vendor (especially if your sessions are available for on-demand consumption). Build the meeting scheduling into your event platform, but be sure to integrate it with attendee calendars.
  • Training and certification opportunities. What official training or support programs will you offer to attendees? Many trade show events or industry membership association meetings are championed for their on-site certification and professional development opportunities. These sessions work just as well virtually, too! Consider saving one day of your conference exclusively for these opportunities (either the first or last day). 
  • After-hours entertainment. After a long day of joining sessions, networking, and striking up social media conversations, your trade show attendees need a way to unwind. So offer activities after the main conference sessions are over. These social activities can be as simple as an attendee happy hour or something elaborate like a wine and paint night or an exclusive musical performance.

Guide Trade Show Attendees from Experience to Experience

When developing your agenda, ensure that all activities have a clear purpose and that you don’t overwhelm your attendees with choices. For example, the Higher Logic team learned from its virtual Super Forum that their attendees felt they had too many options to choose from. Although that’s a “good problem” to have, it’s still a problem.

Event organizers must prepare their attendees for all the virtual event opportunities, including navigating attendees from experience to experience. Simply posting your event schedule and leaving it to your attendees to remember where they need to be and when for which sessions will likely lead to steep attendee drop off as your event continues.

Create a cohesive event experience for attendees by making the event agenda readily available on your conference site and through your conference mobile application. Enable attendees to add sessions to their calendars automatically so they don’t miss out.

During sessions, ask speakers to direct attendees to the next session or alert them of their options for what to do next. These verbal cues can be complemented with on-screen visuals, like a banner that urges attendees to return to the event platform lobby or a pop-up that links to the next session.

Prepare “Coming Next” or “We’ll Be Right Back With [next activity]” graphics to alert in-person and virtual attendees of what’s next, and think through your attendee transitions to ensure that there is no potential for confusion. 

Pick A Trade Show Event Technology Platform That Elevates the Attendee Experience

You have thoroughly documented your trade show goals and crafted a diverse series of events that supports those needs. Great! Your team is almost ready to host a successful virtual event. That is, of course, if your chosen event platform supports the quality of experience that your attendees expect.

The success of your trade show will depend on if attendees can freely network with exhibitors and sponsors, gain answers to their questions, and assess what solutions are best for their needs. But many event platforms are built with sub-par capabilities that lock attendees in a single room with no ability to connect with other conference attendees. 

Deliver the experience that your attendees deserve by using Social hour to support your next industry trade association event. The team at Frameable built the platform to support a wide range of event sessions and engagement opportunities, including pre-recorded or live-streamed keynotes, concurrent breakout sessions, and networking rooms that foster genuine engagement. Learn more about the Social hour platform and get started to create a more engaging virtual event experience today.  

Categories
virtual trade show

20 Ways To Drive Virtual Trade Show Exhibitor Success

When planning a virtual industry event, the attendee experience will naturally be top-of-mind throughout your planning. But there is another critical audience to consider: your exhibitors. 

A worrying 73% of trade show exhibitors ranked virtual events as somewhat to extremely ineffective for them. Yikes! If you fail to meet exhibitor needs, you run the risk that those exhibitors will no longer partner with you for your events. Or even worse, they may go rogue and create their own events, undermining or competing with yours, as some event professionals warn. 

To get ahead of potential exhibitor dissatisfaction, industry trade show organizers need to significantly reinvent how they approach their exhibitor relationships to drive results in the world of virtual and hybrid events. 

Here is how you can create a successful partnership with your exhibitors to meet their goals while also satisfying your event attendees and partners.

What Do Exhibitors Gain From Participating in Virtual Events?

To tailor your virtual event experience to benefit exhibitors, your event planning committee needs to understand—and be able to express—what exhibitors can gain from participating in virtual events. Some of the benefits include:

  • Reaching new audiences without travel costs, boosting brand awareness
  • Opportunities to distribute product information to a new audience
  • Lead generation with a seamless handoff to digital marketing nurture streams
  • Social media engagement opportunities with event attendees
  • Potential ongoing partnership opportunities with event organizers

Virtual trade show exhibitors typically measure their success on new qualified leads, but other KPIs can be important to them, too. Total booth visitors, the number of one-on-one appointments held, access to product trials, and new social media followers can all signal a successful trade show exhibition experience.

To maximize your exhibitor’s potential to reach and engage your event attendees, your team needs to use an event platform that allows you to create public and private spaces that elevate your event partners. Most exhibitors can replicate the value of their in-person exhibitions online, but it may take a little extra effort on your organization’s part.

20 Ways To Delight Virtual Trade Show Exhibitors

Virtual event attendees need to explore and connect with your event exhibitors freely. But you cannot expect attendees to naturally flock to your virtual exhibition hall the same way they would at an in-person event.

Instead, after you’ve covered the essential ways to encourage engagement from virtual trade show attendees, explore each of these ideas to maximize the virtual trade show exhibitor experience:

Before your event:

  1. Connect with exhibitors through a survey and individual conversations to understand what they hope to gain from the event experience.
  2. Involve exhibitors and sponsors in planning some of your event activities, such as after-hours events or sponsored sessions.
  3. Prime attendees for ways they can engage with event exhibitors in all pre-event communications.
  4. Encourage attendees to pre-submit questions for exhibitor-led sessions. 

During your event:

  1. Arrange virtual and in-person scavenger hunts that encourage attendees to visit sponsor booths and do more than grab some swag and run. Ask attendees to snap photos or take screenshots of various spaces across your exhibition hall or follow clues that lead them from booth to booth. Small prizes like $5-$10 gift cards or vendor giveaways can incentivize attendees to participate.
  2. Create custom-made graphics that spotlight your exhibitors and vendors. Amplify these posts using your event hashtag and by tagging/@ mentioning the event partner.
  3. Conduct trade show raffles and giveaways featuring exhibitor products and swag.
  4. Interview exhibitors in live stream conversations to preview what attendees can gain by visiting their booth.
  5. Highlight trade show exhibitors and sponsors throughout your event platform, and on social media. For starters, this can include your event registration page, on your event interface, through sponsored sessions, and in the virtual exhibition hall.
  6. Build a virtual exhibition hall that enables attendees to browse trade show booths and later engage with those companies if interested.
  7. Provide an online green room where your attendees can have exclusive access to exhibitors and session presenters for Q&A and live demos.
  8. Allow attendees to make appointments with exhibitors ahead of time, in addition to general drop-in hours. 
  9. Send pop-up announcements in your event platform to encourage attendees to connect with exhibitors
  10. Build an interactive virtual Exhibition Hall directory where attendees can quickly browse and filter exhibitors based on their products and services.
  11. Provide a clear overview of each exhibitor, including what their company does and what value they can provide to attendees.
  12. Include a calendar integration so sessions and vendor meetings automatically become a calendar invite for attendees.
  13. Include dedicated exhibit hall time in your event schedule

After your event:

  1. Send a post-event survey to event exhibitors and partners to understand their experience at the event, including if they met their goals and feedback to help you better tailor future events to meet your exhibitor needs.
  2. Offer ongoing partnership opportunities with your event exhibitors to expand on topics they explored at your event. This can include webinars, live Q&A on social media channels, guest content opportunities, and more.
  3. Promote event session replays and exhibitor downloads across your communications channels to maximize the number of attendees that engage with your exhibitors.

Naturally, if you do these 20 things, your exhibitors will feel valued, engaged, and confident that you’ve done your best to create exhibitor engagement at your virtual trade show.

How to Survey Exhibitors to Refine and Measure Your Event ROI

The ideas above will help your virtual trade show exhibitors have a successful virtual event experience, meaning they are more likely to keep partnering with you and your community. But event planners need to be proactive in getting ahead of exhibitor needs throughout every step of the event planning process—and that includes well before and after your event ends.

The most effective way to please virtual trade show exhibitors is to survey them before your event to gauge their needs and afterward to see if you met those needs. These surveys should explore everything about how you can provide value to your event exhibitors and help them meet their goals. Common topics for event exhibitor surveys include why they chose to exhibit at your event, how they plan to measure their success, how they intend to engage your attendees, whether they are interested in partnering on social activities for your event, and more.

There are many options for hosting an event exhibitor survey, and many survey tools are completely free to use. A few survey platforms you can consider are:

To help you get started, we’ve created two free virtual trade show exhibitor satisfaction surveys in Google Forms. Download and copy our pre-event exhibitor survey and our post-event exhibitor survey to fast-track your process. 

Categories
virtual events

How to Throw a Virtual Holiday Party Your Employees Will Love

What will company holiday parties look like in 2021? 

Despite an initial revival of in-person events this year, few tech companies will host in-person holiday celebrations in an effort to protect the health of their teams. Instead, more brands will host virtual holiday parties this year, in which the usual festivities like a gift exchange, holiday games, and company messages are coordinated through an online event platform—and we expect to see some incredibly inventive celebrations.

To help you adapt your company holiday party for an online environment, let’s explore how to host a virtual holiday party that your team will actually want to join. 

How to Plan a Virtual Workplace Holiday Party in Seven Steps

We recommend you start planning your virtual holiday party at least three weeks out from your potential party date. If you have less time than that, though, don’t worry—these seven steps will fast-track your ability to plan an engaging online holiday party for your team.

Step 1: Designate a Lead

Just like any other event planning process for your team, you should designate one person to oversee the holiday party planning process. In most cases, this will be a member of your human resources or executive support teams.

This event planning lead will help manage deadlines, pull in team support as needed, and partner with various departments to gain the necessary approvals and resources (like a budget). 

If you are designated the lead for your holiday party planning—don’t worry, it’s easier than you might think, and you don’t have to do everything yourself. Which leads us to our next step…

Step 2: Form a Holiday Party Planning Committee

Depending on the size of your company, the holiday planning lead should create a committee with at least one or two other team members. Again, these team members will most likely be from human resources or administrative support teams, because they typically have experience with workplace event planning.

However, encourage any member of your team to join the committee if they would like to. The holiday season may be the favorite time of year for some of your colleagues, and they can infuse a natural excitement and sense of delight into your planning.

Step 3: Survey Your Team’s Holiday Party Wishes

Do you want to know the not-so-secret way to ensure you host a great workplace holiday party? Use feedback from your team members to guide your planning.

The worst way to throw a holiday party is to force everyone to attend at an assigned day and time that they had no influence in choosing, especially if it is after normal business hours. 

Create a quick survey for your team through Google Forms or your preferred surveying tool. At a minimum, cover these essential areas:

  • Would you like to attend a company holiday party? Or would you prefer time off, a holiday bonus, or a charitable gift in your name instead?
  • What are your ideal days of the week and times for a holiday party?
  • What days or times can you not attend a holiday party?
  • Are you interested in a voluntary company-wide gift exchange or similar activity?
  • What would you like to do at the virtual holiday party? Select your top 3 preferences:
    • Open conversation with colleagues in a large group setting
    • Open conversation with colleagues in small-groups
    • Structured, longer group activities 
    • Short, high-energy activities that take just a few minutes each
    • Gift exchange
    • Hands-on cooking or crafting class
    • Other (please explain):
  • Is there anything else we should know to make this event great for you? 

In addition to your survey results, have 1:1 conversations with team members to further explore their hopes for the holiday party. All of this information will help you understand how many team members will attend, gather ideas for the best virtual holiday party activities to host, and the technical requirements to accomplish them.

Step 4: Pick a Virtual Holiday Party Platform

The technology you choose to host your virtual holiday party can easily make or break the experience. Keep your attendee wishes top-of-mind as you explore options, and find a solution that enables your attendees to meaningfully connect and mingle. 

You will ask many questions similar to what you’d ask when picking an ideal virtual conference platform, including:

  • What type of customization is available?
  • How many attendees can this platform support?
  • Does the price scale with attendance?
  • Are there custom breakout rooms for attendees to network? Is there a limit to the number of these rooms?
  • Are there built-in networking components?

Step 5 (Optional): Designate a Theme

If desired, you can now pick a theme for your holiday party to influence the activities you host (we’ll dive into that next), what your team will wear, and how you design your invitations.

A theme is a “nice-to-have” element that is completely optional. If this is your first year hosting a virtual holiday party, it may be best to skip the theme and focus solely on meeting the needs of your attendees (unless a theme is a must-have for them). 

If you’re looking for inspiration on what theme to pick for a holiday workplace party, this article has a handful of themes and activities you can explore.

Step 6: Build an Agenda of Activities

This is where the real fun happens! Now that you have everyone’s feedback in-hand, and know what functionality is available to you, your holiday party planning committee can determine your holiday party’s activities.

Save the first 10 minutes of your holiday party for everyone to log-in and get familiarized with the platform. Then, kick off your celebration with a brief welcome from a member of your company leadership or your holiday party planning committee.

Depending on how long your party is and what your team has expressed in your pre-event conversations, you should offer a combination of open networking rooms and structured activities to appeal to the range of your team’s needs.

To help you, we’ve created a list of 10 workplace virtual holiday party games that work great online, with details on how to approach each of them. 

Step 7: Invite team members

You’re almost there! The last step to planning a holiday party is to get the word out to your team.

Ideally, you should send emails to each employee to personally invite them to the holiday party. Include the date, time, and log-in instructions, as well as any details about the series of events and how they should prepare. Send a calendar invitation to all team members once the email invitations are sent. 

Ask everyone to RSVP as soon as they know whether or not they can attend. Follow up with anyone you have not heard back two days after sending your initial email and invitations. 

Throw Your Best Holiday Party Ever on Social hour

By using feedback from your teammates to build your virtual holiday party experience, you are more likely to host an event that your team will genuinely love.

If this is your first time hosting a virtual holiday party, do not stress about making the experience perfect. Instead, focus on opportunities to celebrate your team and enable them to connect with one another in the capacity of their choosing.

We’ve built Social hour to support holiday parties for teams of any size, with fully customizable spaces that give your employees the flexibility and freedom they deserve at your party. Learn more about what makes Social hour the ideal platform for virtual workplace holiday parties and try it out for free today.

Categories
virtual trade show

16 KPIs To Measure Your Online Trade Show or Association Conference Success [via Social hour]

This post originally appeared on the Social hour blog.

As industry membership associations and trade show organizers find ways to address lost revenues from the postponement of in-person events, many are turning to virtual experiences. Some are doing so with success, but others aren’t quite sure of their results.

87% of industry trade organizations that have hosted virtual events said they were successful. However, the definition of success is unclear, as 39% did not set an official goal. Without setting clear goals for virtual or hybrid conferences and gatherings, associations cannot understand whether their approach is providing value for their members and partners. 

To help understand whether your next virtual conference is a success, let’s review the top key performance indicators (KPIs) that measure the attendee and exhibitor experience during an industry trade show or membership association conference.

Example Goals for An Industry Association Online Trade Show

An industry association trade show involves two very unique audiences, each with different goals: your attendees and your exhibitors. Here are suggested KPIs for each audience, plus a few general event KPIs that can measure your event’s overall impact.

Attendee Satisfaction Goals for Trade Shows

Your association members or trade show attendees should be the primary focus of your event experience. How can you provide value to your attendees, connect them with the best resources to help them succeed, and foster long-term growth for them within your community?

Naturally, your team should focus on building an exceptional event agenda that directly addresses the needs of your membership. But to measure if your event was a success, we recommend focusing on these markers of the attendee experience:

  • Attendee satisfaction. Conduct a post-event survey to understand your attendee satisfaction and, most importantly, whether they feel the event met their needs as an association member. Use these survey findings to develop an engagement plan to delight your association members after your event is over.
  • Connections made. If your virtual event platform allows it, assess how many messages attendees exchanged with each other during the event.
  • Conference material downloads. How many attendees downloaded assets from your conference platform? Examine download data before, during, and after your event to understand how long attendees engage with the event content. 
  • Educational credits awarded. Assess the success of your event training and certification programs by measuring the total number of educational credits awarded. You can further explore this metric by reviewing the number of attendees who received educational credits and the average educational credits awarded.
  • Net Promoter Score (NPS). How many attendees would recommend the event to a colleague? Add a question to your post-event attendee survey to understand your event NPS. 
  • Next-year registrants. Host a flash sale for next year’s event tickets at this year’s price during your event. Monitor how successful this sale is to gauge whether your event experience generates immediate excitement for next year.  
  • Total attendees. How many people attended your event, in-person and online, and how does this compare to your year-over-year figures?

Exhibitor Satisfaction KPIs for Industry Events

Event exhibitors and sponsors are a vital part of industry trade show experiences. If you fail to meet their needs, they may quit supporting your event—which could be a major miss for your attendees.

Stay ahead of any potential exhibitor or sponsor dissatisfaction by tracking these KPIs:

  • Number of sponsors/exhibitors. Is your team growing its network of exhibitors and sponsors? Or has this number declined year-over-year?
  • Number of visitors to each booth. Regardless of whether the number of event sponsors grows, you need to ensure your attendees engage with these sponsors and exhibitors. What is the average number of booth visits? What does this data show about the type of exhibitors you should approach for your next event? 
  • Number of downloads of vendor collateral. Exhibitors and sponsors need to understand the quality of interactions they had with visitors. So check how many times attendees downloaded collateral from vendors, such as information sheets, product guides, or ebooks. 
  • Number of attendee meetings scheduled. How many attendees scheduled meetings with exhibitors?
  • Number of qualified leads. What is the average number of qualified leads that your vendors gained by attending your event? 

General KPIs To Determine Virtual Event Success

Beyond your attendees and exhibitors, your team should measure additional KPIs that showcase your more significant event impact. For example, was the event well-received by the media? Did you spark conversations on social media? Are you continuing to find new, diverse speakers?

At a minimum, we recommend tracking these trade show KPIs to assess your event success:

  • Diversity of speakers or exhibitors. Ideally, your industry trade show community should reach new people and companies each year. As you build your event schedule and series of activities for your conference, assess how many speaker or exhibitor submissions you receive from individuals or companies that have previously expressed an interest in partnering with you on your event.
  • Social shares/chatter. Monitor social media for posts about your event, and track the number of times that attendees used your event hashtag on social media. Ensure you have team members ready to support your event on social media, including answering attendee questions, encouraging user-generated content, and engaging with attendees.
  • Press attendees. Did any members of the media attend your event?
  • Post-event blog posts and press coverage. What content did people create about your event? 

Choose a Virtual Event Platform with Built-In Reporting Capabilities

Each of the above sets of KPIs is simply a starting point to help your team refine its virtual or hybrid event strategy. We recommend you connect with individual event attendees, exhibitors, and sponsors to discuss their feelings about your event and ways to improve their next experience. 

In addition to these one-on-one conversations, you will find that your event platform will either greatly help—or significantly hinder—your ability to uncover the KPIs you need.

We built Social hour to make it easier to track event metrics like total attendees, maximum concurrent attendees per session, how many attendees interacted with each other, and more. Learn why our customers say we’re an ideal platform for virtual industry membership association or trade show events.

Categories
virtual events

4 Ways to Engage Membership Association Conference Communities Online All Year Long

Given the current state of industry trade shows and membership association events, teams must find new ways to generate revenue that would otherwise come from their traditional in-person conferences. 

But it’s not all doom and gloom. The best solution to overcome this challenge could also fast-track your community’s success. Savvy event planners are doubling down on their community by providing year-round engagement opportunities online, including member networking events, educational webinars, auctions and fundraisers, and more. 

Let’s explore how your organization can offer similar online opportunities to keep your community engaged without your usual slate of in-person events. 

How To Nurture Your Industry Trade Show or Membership Association Community All Year

Your community will weaken if everyone only meets once a year. Consistent events or webinars, content offerings, and other member-exclusive benefits are essential to spark engagement (which will help nurture and grow your community all year).

Plan a membership engagement strategy with at least one significant offering each quarter, like a webinar or virtual member meetup. Consider hosting an ongoing series like a weekly Facebook Live conversation or social activities such as a monthly trivia night. 

Start small with the number and diversity of offerings. Your team should experiment with just a few options at a time and strive to offer a great experience. Then, as your community begins to engage with these offerings, your team can refine your strategy.   

Consider any of these ways to engage your trade show or association community throughout the year (and we’ll explain a few of these in greater detail next):

  • Educational webinars
  • In-depth interviews with industry experts
  • Members-only discussions on social media
  • Participation in or access to exclusive industry research
  • Professional development opportunities, like training or certifications
  • Casual get-togethers and happy hours
  • Events and activities co-hosted with association partners and event exhibitors

Provide targeted content to help members overcome challenges

Not all of your community members will attend your webinars and members-only discussions. That’s OK, as you can reach these members through other targeted means.

Repurpose all your webinars and members-only discussions into blog posts that provide an overview of the discussion, plus a transcript and full video or audio recording of the conversation. Continue to spotlight this content across your channels, including your email newsletter, social media sites, and your membership website, to maximize the likelihood that it reaches your ideal community members.

Survey members to understand their needs

Survey your association members at least quarterly to understand their current priorities and how your association can help them accomplish their goals. Keep your surveys short and focused, and include open-response answers to ensure you don’t limit your community feedback to validating your team’s assumptions. 

Supplement surveys with one-on-one member conversations that reflect the diversity of your community. 

Elevate membership partners and vendors

Your association partners and vendors want to find new ways to engage with your association, especially given many exhibitors’ mixed results with hybrid event experiences.

As you plan your membership engagement activities, consider involving your partners and vendors in the following ways:

  • Offer a technology showcase day similar to a virtual exhibition hall, spotlighting select vendors and ecosystem partners. This can involve interactive booths, live demos, or casual Q&A depending on what will be most helpful to your members.
  • Use vendor and partner swag or product demos as giveaway items or raffle prizes for members that engage in your online activities.
  • Moderate multiple partners for a relevant panel discussion on a challenging tech topic.
  • Co-create content or co-sponsor research that provides an extensive look at a topic of interest for your community (ideally lending real-world challenges and solutions as relevant).

Host webinars and members-only discussions

As you build your yearly member engagement plan, webinars and members-only discussions will likely be the easiest (and most effective) to start with.

Brainstorm a list of topics to explore in these discussions and experts that can lend a credible perspective on these topics. Bonus points if these are experts that your community actively follows (or if those experts are part of your community).  

There are a few ways to build this list of content ideas:

  • Review the most-attended sessions from your last member event. What topics did your community rave about?
  • Collect any unaddressed questions or comments from your past event sessions. Can you address these in a webinar or discussion?
  • Conduct social listening within your online communities to see what challenges they’re facing and the topics they’re most excited about.
  • Review your association’s professional development and opportunities for continuing education. How can you extend this member value online?

You can easily host conversations on many social media channels, like a Facebook Live stream or a Twitter Spaces audio chat. Be sure to prioritize the channel(s) that your community is already most active on instead of trying to bring that community to a new channel or platform to host your content offerings. 

In addition to social media networks, you can explore a range of virtual collaboration and conversation options, like Social hour, to support your community webinars and discussions. 

Virtual Event Tools Bring Membership Association Communities Together

Your community may take some encouragement to join your initial member events, but these opportunities will gain traction if each one has a clear purpose and value add for your members. Actively listen to your community to learn how you can best delight them with online offerings. 

As you plan your events, your team needs to provide an effortless experience for your attendees. However, most virtual event platforms provide a mediocre user experience, leaving many attendees disengaged (and unlikely to attend your next event).

We’ve built Social hour to support any range of activities for your tradeshow community and keep member engagement at the heart of your event. Learn more about why we’re an ideal solution for monthly happy hours, webinars, and more!

Categories
virtual trade show

3 Tips For Hosting a Successful Industry Trade Association Virtual Event [via Social hour]

This post originally appeared on the Social hour blog.

Since the onset of COVID-19, the cancellation of many longstanding trade shows and industry events like Mobile World Congress, E3, and SXSW have dominated headlines—leaving many to question what the future of these traditionally in-person events will look like.

Industry trade associations, in particular, have faced unique financial pressure when adapting their events strategy, given that 27% of these organizations’ revenues come from meetings/trade shows, surpassed only by membership dues at 45%. 

To help trade associations and similar event organizers adapt their events strategy, let’s explore the latest data on how trade association members feel about attending in-person events. We’ll also discuss three common challenges that industry organizations face when creating new virtual or hybrid event experiences. 

How Trade Associations Have Adapted Their Event Strategies

Although it’s uncertain when in-person events will regain their momentum, 70% of respondents in a study from Innovatis Group, a leading association management, and engagement company, listed two top factors for when they will be comfortable with in-person events:

  1. A significant drop in COVID cases 
  2. Widespread vaccinations 

Restrictions like social distancing and smaller group sizes will play a smaller role, according to that survey.

Understandably, in light of these sentiments, the same report found 85% of organizations will increase their investment in virtual events over the next year to address the hesitation to join in-person events. Additionally, 72% of associations plan to create new forms of non-dues revenue, including educational opportunities available in a virtual or hybrid setting. 

Three Hybrid or Online Industry Event Challenges and How to Address Them

As more industry trade organizations explore virtual event opportunities to regain lost revenues from their canceled or delayed in-person events—and provide new value for their members—many teams will face a common set of initial planning hurdles.

When planning your next virtual or hybrid industry event, ensure your team fully explores these areas:

Challenge 1: Creating value for members in a virtual setting

First and foremost, your team needs to understand how it will create value for your event attendees. What do they hope to gain from the experience, and how can you deliver sessions, content, and networking opportunities to meet these needs? 

We recommend you survey your members ahead of your virtual or hybrid event to learn what they hope to gain from the experience. Seek to understand how comfortable your members are at the prospect of in-person gatherings, what challenges they face, and what resources they need to succeed. 

As you learn what your attendees expect from your event, your team can better tailor its goals to assess whether your event was successful.

Challenge 2: Transitioning an in-person event to a virtual event

Even if you have a clear understanding of what your association members hope to gain from your event, all teams are challenged with transitioning an in-person event to a virtual setting. 

Overcome this hurdle by designing your event to be entirely virtual, and then add a complementary in-person experience (if your pre-event survey suggests your community would like an in-person component) around it. 

Planning online-first will help your team map the various connections (or disconnections) within your event experience. Ensure there is a seamless journey for your attendees, from when they first hear about your event, register, join your event, and later access its replays—all while keeping networking and cross-platform engagement opportunities front and center for everyone. 

Challenge 3: Creating value for event exhibitors and sponsors in a virtual or hybrid setting

Keeping your event exhibitors and sponsors happy is vital to ensure long-term event success. If exhibitors or sponsors fail to see the value in partnering for your event, they will likely stop supporting your activities, limiting the potential value for your attendees. 

Spotlight your exhibitors and sponsors throughout your event experience to maximize their ability to engage with your attendees. Use social media to highlight sponsored sessions, coordinate raffles and giveaways to generate excitement, and incentivize your attendees to visit the virtual exhibition hall or exhibitor showcase during your event.

As with your attendees, it’s critical to survey your event sponsors and exhibitors to understand what they hope to gain from the experience and ways you can best partner with them for the event. 

Why Your Virtual Event Platform Matters

By addressing each of those three common challenges, your team can more effectively design an event that can replicate the value of your in-person experiences—potentially surpassing your pre-pandemic success.

But there is one final challenge that can make or break your virtual industry trade show experience: poorly designed event technology.

Many event platforms were built immediately following the pandemic, attempting to cash in on the rush to virtual platforms. Or, they are legacy tools designed purely for conference calls that event planners hastily adapted for large-scale events. The result? Overpriced tools that fail to meet your attendee needs—confusing user interfaces, garbled audio, and an inability for people to actually engage. 

We’ve built Social hour with the features that your event attendees need, all in an incredibly easy-to-customize interface. Learn more about why Social hour is the ideal platform for hybrid or virtual industry trade association events

Categories
virtual events

10 Activities for a More Festive Virtual Holiday Party

The holidays are just around the corner! Is your team planning a workplace holiday celebration?

Although many work holiday parties were curtailed in 2020, teams now have a much better understanding of how to host a fulfilling online team event—and that includes the classic workplace holiday party.

To help your company plan an online holiday party that your team will actually want to attend, let’s explore how you can adapt 10 common holiday party activities for a virtual setting. 

Online Workplace Holiday Party Activity Ideas

Before you get too far in your holiday party planning, be sure to talk to your team and understand what they are looking for in a virtual holiday celebration. Gauge the ideal day, time, and length of the party, as well as what activities everyone is interested in and how they’d like to celebrate the season with each other. 

While there certainly should be some element of mystery or holiday surprise, you should gently gather the key information to guide your virtual holiday party planning. 

Consider adding any of these activities to the lineup to make your virtual holiday party one that your team will love:

Cookie Swap

What says “I appreciate you” more than a homemade or gourmet bakery cookie? Cookie swaps are a holiday-time favorite, and you can easily host a virtual cookie swap during your workplace holiday party. 

Depending on how dispersed your team is, you can approach this a few different ways:

  • The most straightforward option is to encourage your team members to bake or buy their seasonal favorites and drop them off with a local team member. This person will collect everyone’s baked goods and then mail them out or drop them off. However, this idea works best if your team primarily works out of the same city.
  • Alternatively, your team can share holiday cookie recipes for everyone to bake before the party. Then, you can spend a portion of the get-together discussing everyone’s recipes, sharing a story associated with each recipe, and enjoying the baked goods. This option is a perfect one if you have team members with special dietary needs or food allergies.

Cooking or Other DIY Classes

A hands-on cooking lesson or similar crafting or do-it-yourself class—like painting, soap making, or creating air plant terrariums—is a naturally engaging activity for your workplace holiday party. If a member of your team is an outstanding chef with a holiday recipe they’d love to share or a hands-on crafter, ask if they would like to host or co-host the class. Alternatively, you can hire a professional chef or crafter to lead the online activity. If you choose to host this yourself, first determine what DIY activity your team is most interested in and then mail the supplies to them ahead of your party. 

Gingerbread Decorating Kits

Do you want a casual activity for everyone to work on as they celebrate the holidays? Host a gingerbread decorating party or competition! Mail gingerbread decorating kits to your team, and have everyone work on their houses throughout the online holiday party. You can create breakout rooms for people to rotate through as they catch up with their colleagues, show off their gingerbread creations, and get some well-deserved catching-up time.

Holiday Virtual Happy Hour 

Who’s ready for drinks?! Traditional in-person holiday parties often feature fun and festive drinks for everyone to enjoy. Mail your team non-alcoholic supplies (branded Yeti wine tumblers make a nice gift) plus a BevMo, Costco, or similar gift card for them to purchase alcohol or other beverages. Create recipe cards that explain how to make a few seasonal drinks. Bonus points if your team submits their seasonal favorites for everyone to try! If you need ideas, check out this list of 50 holiday cocktails or these 15 holiday mocktail recipes.

Tabletop Game or Card Game

Sometimes the best holiday party games are the most simple. Consider hosting a tabletop game or a card game for everyone to play in breakout groups. There are 12 potential board games to play in this article, while PlayingCards.io is one option for hosting a virtual card game. 

Trivia Game

Trivia is perfect for an online holiday party. Create breakout rooms in your virtual holiday party platform so that each team can collaborate. Designate one spokesperson from each team to share answers, or create Google Forms that teams will submit their answers through. You can host any theme for this trivia. You can keep it holiday-focused with a theme like classic holiday movies, name that holiday tune, or holidays around the world. Or you can explore any theme that will delight your team (and you can ask them during your pre-event planning conversations). 

Scavenger Hunt 

A virtual scavenger hunt can be a high-energy activity for teams, especially if there is a prize to win. Create a list of items that most of your team members should have at home, including some obscure or lesser-found items. Read off the item and ask everyone to go grab that item if they have it. Whoever returns the fastest wins.

Another way you can approach this game is to deliver a series of clues that will take your team across the internet or throughout locations in their homes. Then, give them 10 minutes to work through the list and take a photo or screenshot of what they think each clue is referencing. 

“Ugly Sweater” Contest

It’s not the holidays without a holiday sweater contest. Make your online workplace holiday party a little extra special by encouraging everyone to dress to a theme. Designate a portion of your party for everyone to show off their costumes. You can designate a “winner” based on team votes (just don’t let people vote for themselves).

Virtual Escape Room

Escape rooms skyrocketed in popularity over the past couple of years, especially as a go-to team-building activity. Now, you can host a virtual escape room, too! Check out this article for 24 possible rooms to explore, with details on pricing for each. 

Virtual Holiday Party Gift Exchange

A staple of most workplace holiday celebrations is the gift exchange. No matter how your team usually describes its gift-giving—Secret Santa, White Elephant, homemade gifts only—you can easily host a gift exchange during an online holiday party.

Provide pre-paid shipping labels to your team and set a deadline of no longer than 2 weeks before your party for team members to ship their gifts. During the event, take time for everyone to open their gifts, potentially in small-group breakouts if you have many people attending the party. 

Pick a Virtual Holiday Party Platform That Puts Your Team At The Heart of the Experience

The 10 ideas we explored are just a few thought starters for hosting an engaging virtual holiday party. Consider these activities when discussing your holiday party plans with your team and gauging what they would like to do. 

Throughout your planning, remember the true purpose of an online workplace holiday party: to celebrate your team and provide an optional space to come together.

If you force everyone to attend your holiday party only to maroon them in a sub-par online meeting platform, their holiday spirits will instantly dampen. You need to pick an online event platform that gives your team the flexibility they need to hop in and out of rooms, network in small-group settings, and occasionally join as a full team for any announcements from your leadership (are bonuses on the horizon?).

We’ve built Social hour to host engaging online holiday parties for teams of all sizes. Our platform allows you to create fully customizable holiday events with networking spaces, full-group discussion spaces, and intuitive features that your team will love. Book a demo to see how easy it is to host your holiday party with Social hour.

Categories
virtual events

6 Proven Ways To Spark Virtual Event Engagement

As marketers have matured with their virtual events strategies, many of the initial challenges they faced have become significantly easier to solve. 

Most event planners know that it’s essential to set clear goals to guide their planning and support those goals with effective virtual trade show agenda elements. The best event planners collaborate with their exhibitors and sponsors to additionally ensure the planned schedule of virtual activities meets their needs. 

But there is still one major challenge that even the most experienced virtual event planners struggle with: attendee engagement

Cracking the code to engage your virtual audience is a significant opportunity for marketers and event planners. This post discusses current best practices for virtual event attendee engagement, drawing from recent successful virtual or hybrid trade shows and industry membership association experiments.

How to Engage Your Virtual Conference and Trade Show Attendees

Every successful virtual event includes a conference hub that facilitates interaction between all attendees and enables them to access key event details. Create a page for your event site and event app that outlines how attendees can engage with each other and speakers throughout your event. 

These opportunities should include live chat and messaging capabilities in your event platform, social media communities tailored to your event community, dedicated rooms for attendees to network 1:1 or in small groups, and interactive exhibition halls where attendees can meet with vendors. 

Expand on these essentials to deliver a truly engaging virtual event experience for your attendees by following these best practices to garner engagement:

1. Promote attendee engagement opportunities throughout—and leading up to—your event. 

As simple as it may sound, an essential step to garner engagement at your event is to prime attendees for these opportunities in all pre-event communications and during the event. 

Spotlight your event engagement details in a series of pre-event attendee emails. In these emails, further explain how attendees can actively participate during the event. In addition, we recommend you share at least one email exclusively dedicated to answering questions about the engagement opportunities available at your event. 

During your event, ask session speakers to encourage attendees to submit questions in the virtual event platform messaging interface (as appropriate). Conference speakers should also guide attendees to their next experience after that session, including the open networking spaces that attendees can join to keep the conversation going. 

2. Offer gift cards. 

Incentivize attendees to register for your event, join sessions, meet with exhibitors, or engage in sessions by offering a gift card. For example, we’ve seen several conferences incentivize registration by offering as little as a $5-$10 gift card to major retailers (frequently Starbucks) or randomly selecting a few attendees to receive $100-$500 gift cards.

However, you do not want to set an expectation that every attendee interaction will reap a reward. Instead, you want to provide an incentive to encourage attendees to engage, with the potential for a surprise. 

If your event technology allows, track how many times individual attendees join sessions or exchange messages within the platform to enter attendees into your raffle. Your team could also randomly give gift cards to attendees who actively talk about your event on social media, which could, in turn, encourage more attendees to post for a chance to win. 

3. Host partner and exhibitor raffles. 

Alongside (or in place of) gift card giveaways, partner with event sponsors and exhibitors to give away swag, product demos, or other items from those event partners. This builds a more authentic and immersive experience for your attendees compared to providing random giveaways.

An example of this was CXEnergy2021 Virtual Conference’s Tech Showcase, where attendees received prizes for joining and engaging during presentations. In addition, after every demonstration and Q&A, vendors held brand raffles, such as a one-year subscription for their software. These giveaways will likely boost lead generation and brand awareness efforts for your event partners, too, which will elevate their event experience.  

4. Coordinate a scavenger hunt or BINGO board.

Encourage attendees to explore every part of your event platform and use each feature to its fullest by hosting a scavenger hunt or BINGO board of actions to complete. Ask attendees to snap photos or take screenshots during sessions, visit specific event pages, or complete activities that you can track.

Reward attendees with gift cards or partner raffle items, or create exclusive prize packages—such as registration for next year’s event—that build additional excitement for the game.

5. Enable attendees to pre-submit questions.

Set the expectation with attendees that they can ask questions both before and during event sessions. Enable attendees to pre-submit questions to help speakers finalize their session content and help Q&A moderators prioritize questions.

At the end of each session, address a selection of the pre-fielded questions, and encourage attendees to submit more questions via the chat app. This way, your moderators can organize new questions while the speakers address the pre-submitted ones. Not enough time to get to all the questions? No problem! Give the speaker the list of all the submitted questions, and encourage them to create their own content to address those elements.

6. Strike up conversations on social media. 

Use an easy-to-remember hashtag to help your social media moderators actively find and engage with attendee Tweets and other social media posts. Ask attendees to share their favorite breakout session takeaways, and be ready to answer their event questions. Amplify their Tweets to encourage them to keep posting throughout the event. 

Post polls and quizzes to directly encourage engagement, and use event videos, GIFs, or visuals to stir up excitement for the experience. 

Choose a Virtual Event Platform That Enables Attendee Engagement

By thoughtfully creating opportunities for attendees to engage with your virtual event content and activities, you transform them from a passive audience to active participants in your event. 

But even the best-planned engagement opportunities can fall flat if your event platform is not up to par. You need a virtual or hybrid event platform that enables built-in messaging capabilities within sessions, as well as a way for attendees to find and connect with each other. 

With Social hour, you can deliver the engaging virtual trade show experience that your attendees deserve. The platform includes audience polling capabilities, robust chat features, and essential metrics that help you keep attendees engaged and uncover ways to improve their experience. Learn more and get started today

Categories
virtual trade show

9 Elements of a Successful Virtual Trade Show Agenda

How does your trade association plan to make up for lost revenues from the cancellation or postponement of your in-person events?

Online industry trade show events have been vital in keeping communities connected since the onset of COVID-19, providing innovative ways for attendees and exhibitors to engage through virtual event platforms. Capabilities like live demos, exhibition halls with virtual booths, and robust chat functions can effectively replicate many beloved aspects of in-person events.

Despite the potential of virtual trade shows, however, nearly nine in ten industry trade professionals (86%) are still challenged with transitioning an in-person event to a virtual setting—which is understandable, given that many teams just started exploring virtual events within this last year.  

To accelerate your event planning, we recommend you set goals for your upcoming virtual trade show and then craft an agenda to fulfill those needs. Let’s explore how to build an engaging online trade show schedule that creates meaningful opportunities for your attendees, exhibitors, sponsors, and other partners. 

9 Online Industry Trade Show Agenda Activities

After reviewing recent and upcoming conferences from the American Society of Association Executives, Michigan Society of Association Executives, Colorado Society of Association Executives, and countless others, these are the must-include agenda items for your next virtual industry association trade show:

  • Board meeting: Your association board should meet during your conference. Most associations host this meeting on the first morning of their conference or shortly after the main conference wraps. 
  • Vendor demos/Exhibition Hall/Solutions Lounge: Your attendees need dedicated spaces to engage with your event exhibitors and partners. Enable exhibitors to showcase their solutions to your attendees in a virtual exhibition hall or vendor demo space. Offer an opportunity for Q&A, live demos, and hands-on learning to ensure exhibitors and sponsors see plenty of virtual foot traffic. 
  • Awards recognition: Host an awards ceremony that celebrates your trade show or industry association community (if relevant). These award ceremonies are an opportunity to spotlight members of your community and recognize them for their strides in your field or their dedication to your group. 
  • Express talks/Speed networking sessions/Short breakouts: Not all conference sessions should keep all conference-goers captive for an hour. Instead, offer breakout sessions of varying lengths for your attendees to dive into niche topics of interest that complement your overarching event theme. These smaller-group breakouts are perfect opportunities for attendees to mix and mingle in a more intimate setting than the conference keynotes. Offer two or three concurrent breakout sessions at a time to increase the diversity of your speaker roster and thoroughly explore the topics your audience cares about.   
  • Roundtable sessions: Gather a diverse roster of speakers to lead smaller group discussions on topics of interest to your attendees. Each speaker should have a unique element they can lend to the conversation—including the title or level of the speaker, their industry, or their specific experience with the topic—to support a well-rounded conversation. 
  • Lunchtime sessions or opportunities: Every minute of your conference should include some way to delight your attendees—and that includes lunch. Coordinate group conversations, 1:1 meetups, or informal lunch-and-learn sessions that attendees can join during lunch. Consider hosting a purely entertainment-focused activity, like a cooking demo, comedian set, or short film screening if your budget allows.  
  • 1:1s by appointment: Carve time from your agenda to coordinate one-on-one meetings with attendees, exhibitors, and other event partners. Attendees should be able to make appointments throughout your conference, not just in small exhibit hall break windows. Some attendees won’t mind missing a session to meet with a vendor (especially if your sessions are available for on-demand consumption). Build the meeting scheduling into your event platform, but be sure to integrate it with attendee calendars.
  • Training and certification opportunities. What official training or support programs will you offer to attendees? Many trade show events or industry membership association meetings are championed for their on-site certification and professional development opportunities. These sessions work just as well virtually, too! Consider saving one day of your conference exclusively for these opportunities (either the first or last day). 
  • After-hours entertainment. After a long day of joining sessions, networking, and striking up social media conversations, your trade show attendees need a way to unwind. So offer activities after the main conference sessions are over. These social activities can be as simple as an attendee happy hour or something elaborate like a wine and paint night or an exclusive musical performance.

Guide Trade Show Attendees from Experience to Experience

When developing your agenda, ensure that all activities have a clear purpose and that you don’t overwhelm your attendees with choices. For example, the Higher Logic team learned from its virtual Super Forum that their attendees felt they had too many options to choose from. Although that’s a “good problem” to have, it’s still a problem.

Event organizers must prepare their attendees for all the virtual event opportunities, including navigating attendees from experience to experience. Simply posting your event schedule and leaving it to your attendees to remember where they need to be and when for which sessions will likely lead to steep attendee drop off as your event continues.

Create a cohesive event experience for attendees by making the event agenda readily available on your conference site and through your conference mobile application. Enable attendees to add sessions to their calendars automatically so they don’t miss out.

During sessions, ask speakers to direct attendees to the next session or alert them of their options for what to do next. These verbal cues can be complemented with on-screen visuals, like a banner that urges attendees to return to the event platform lobby or a pop-up that links to the next session.

Prepare “Coming Next” or “We’ll Be Right Back With [next activity]” graphics to alert in-person and virtual attendees of what’s next, and think through your attendee transitions to ensure that there is no potential for confusion. 

Pick A Trade Show Event Technology Platform That Elevates the Attendee Experience

You have thoroughly documented your trade show goals and crafted a diverse series of events that supports those needs. Great! Your team is almost ready to host a successful virtual event. That is, of course, if your chosen event platform supports the quality of experience that your attendees expect.

The success of your trade show will depend on if attendees can freely network with exhibitors and sponsors, gain answers to their questions, and assess what solutions are best for their needs. But many event platforms are built with sub-par capabilities that lock attendees in a single room with no ability to connect with other conference attendees. 

Deliver the experience that your attendees deserve by using Social hour to support your next industry trade association event. The team at Frameable built the platform to support a wide range of event sessions and engagement opportunities, including pre-recorded or live-streamed keynotes, concurrent breakout sessions, and networking rooms that foster genuine engagement. Learn more about the Social hour platform and get started to create a more engaging virtual event experience today.