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online meetings

How To Combat ‘Zoom Fatigue’ For More Fulfilling Video Meetings

The rapid shift to online, remote-based work provided many benefits for employees and employers alike. These flexible working arrangements are here to stay, even once COVID-19 is no longer a concern. 

There is an unintended side effect of this new way of work, though, and it stems from ineffective, badly designed tools and misguided approaches to handling meetings with a remote team: “Zoom fatigue.” But by understanding the cause of this fatigue, you can adjust your approach to online meetings in a way that better engages your team.

What Is Zoom Fatigue And Why Are Video Calls Tiring?

Despite being a convenient replacement for our in-person interactions, video calls require a more significant effort to truly process the conversation (the primary cause of Zoom fatigue).

That’s because a great deal of crucial content is communicated not in what we say, but instead in how we say it, with nonverbal cues like hand gestures, facial expressions, and eye contact. Intrinsically, video calls make it difficult to absorb these nonverbal cues. Only so much of any given speaker can be seen, spotty internet connections can distort speech, and grid-style views can easily send an attendee into sensory overload. 

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online meetings

Camera on or off? A UX approach to video meeting fatigue

This post originally appeared on the Team.Video blog.

Video conferencing is the new office / living room / dinner table / doctors office…

As the spaces of our social lives have transitioned to a limited number of software interfaces, fatigue and burnout has skyrocketed taxing our mental health and productivity. While video conferencing apps are keeping us employed and connected, they are not prepared to handle this mass shift in our daily routines and social interactions.

What makes video conferencing so different?

When we spend our days sitting in our makeshift offices and personal spaces staring at our coworkers, friends, doctors, teachers and families (and don’t forget ourselves!) in little boxes on our screens we miss so much of the social experience of real face to face interactions. We’re unable to read body language, engage in normal social rituals, have serendipitous conversations—to move!

We’re also responding to a unending amount of new information that our brains need to process—our personal lives surrounding us at home, the apartments and houses of our coworkers and their personal lives happening around them, the host of distractions on our desktops and the lure of almost unnoticeable multitasking.