Privacy Policy

By creating an account or otherwise interacting with Frameable's website, software applications, or content, you (“You” or “User”) agree to be bound by all the terms and conditions contained in this legal contract (“Agreement”) between yourself and Frameable Inc. (“Company” or “Frameable”).

The Company is the owner of its free and paid products, services, web pages, code, software applications, and content (all together known as the “Products”).

1 - Information we collect, and how we use it

1.1 Frameable accesses and uses a limited amount of personal or account level information, which Microsoft tenant administrators or users provide to us when they interact with or use our products. An updated inventory of the user information which Frameable processes is here: https://docs.google.com/document/d/181it46u6JmM2bhMCRo4QQsL6X6MQhmLE-qdQwxqnvAo/edit?usp=sharing.

1.2 Intentionally blank.

1.3 No user's personal information is ever visible to any other user other than what the user's Microsoft tenant administrator has made visible, unless they are collaborating in the browser-based version of Frameable's Whiteboard product, in which case their name, avatar, and other data may appear in the product they are viewing or using.

1.4 We do not release, sell, or share any account or personal information with any other company for any reason whatsoever, including marketing purposes, provided that we do reserve the right to disclose, transfer or assign account information, personal information and related data to an acquirer or successor company as part of any change of control, merger, acquisition, sale of assets, or similar transaction.

1.5 If you provide your phone number, you agree to receive text messages from Frameable. Message and data rates may apply. Message frequency varies. You may opt-out by replying STOP.

2 - Downloading your information; Correcting or Deleting your account

2.1 Users may request a copy of any personal information Frameable has on file for them in a CSV file by clicking ‘download profile’ on the Profile page of our websites if they are using a browser-based version of our applications, which is accessible from the menu in the upper right-hand corner of the logged-in screen, or by requesting a copy from support@frameable.com.

2.2 If a user would like us to (a) correct erroneous information they cannot correct on their own on our website, or (b) delete this information permanently and close their account, they should notify us by email at support@frameable.com and we will do so within two business days.

3 - Cookies and User Tracking

3.1 Frameable uses cookies to keep track of the session you're in and to support some of our core functionality.

3.2 Some third party tools that we use for analytics, communications, or improving the customer experience may also use cookies.

4 - Data Breach Notification

4.1 Within 72 hours of becoming aware of a data breach, Frameable will share (A) a description of the breach event, (B) the potential consequences to the extent they are known, (C) the measures Frameable is taking or will take to address the breach, and (D) recommendations for what users can do, if anything, to further protect themselves and their data. Frameable will actively (E) cooperate with affected users and will (F) communicate key information to relevant government supervisory authorities.

5 - Age Limits for Use

5.1 Frameable’s products are for general audiences and we don’t knowingly take any information from or provide services to any children under 13 years old. If you believe a child under 13 years old has interacted with any of our Products, please let us know the details immediately so we can take appropriate action.

6 - Contacting Us with Requests or Questions

6.1 If you have questions or concerns about the privacy of information you have provided, please contact us by sending an email to support@frameable.com with "privacy" in the subject line and we will respond to your request as soon as possible.

7 - Changes to this Document

7.1 Frameable reserves the right to make changes to this Agreement at any time. The most recent version will always be available.

7.2 You understand and agree that by using the Company’s Products you are agreeing to the terms of service (https://frameable.com/terms-of-service) which are in effect at the time of use, even if these are different from those which were in place at the time of your purchase or account creation.

7.3 This document was last modified on 25 Oct 2023.